Just fyi: We're having some trouble with our telephone network this morning. Callers may get just a steady busy signal or will hear the phone ringing but the call won't go to voicemail.
This affects many of our lines, including our consumer hotline (1-800-562-6900) and our main number (360-725-7000).
The folks who maintain the network are aware of the problem and are working to fix it now.
Update (11:30 a.m.) We believe everything's fixed and working now. Thanks for your patience.